Terms & Conditions

These terms govern your use of Definitely Count Me In and DCM Accounting & Tax. You contract with the seller, DCM Don't Count Me Out ("DCM", "we", "us"), for the service, subject to Paddle's resale terms for orders. By creating an account or continuing to use the site, you agree to these terms.

1. Membership

• Anyone may browse the public site. Uploading documents, using Count, contacting or messaging other members requires a paid membership.
• Membership costs $2.99 per month, billed in advance and renewing automatically until you cancel.
• You may cancel anytime from your Account page. Cancellation takes effect immediately and your access to member features ends right away.
• Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, cancellation and refund mechanics are also governed by Paddle's Buyer Terms.
• We may change the price with at least 30 days' notice.
• The owner may grant complimentary access or suspend access independently of billing. A suspension does not cancel recurring payments; you can still cancel your subscription from Account & referrals.

Refund policy

We offer a 30-day money-back guarantee. If you're not satisfied, you can request a full refund within 30 days of your order date. Refunds are processed by our payment provider, Paddle. To request one, visit paddle.net or email jackdastates@proton.me.

2. Referrals

• Each member gets a personal referral link. After a referred member's first successful payment, you earn $0.25 toward your next monthly bill, automatically applied up to the $2.99 fee. Each referred account earns one reward; extra referrals carry forward to later bills. Test and live rewards are kept separate.
• Discounts have no cash value and cannot be transferred. Self-referrals, fake accounts or spam earn nothing and may lead to account closure.

3. The AI accountant ("Count")

• Count and the automatic reading of your documents are provided for information and organization only. They are not legal, tax or financial advice, and Count is not a licensed CPA or tax professional.
• AI can make mistakes. Review your transactions and tax summaries, and consult a qualified professional before filing. You are responsible for your own tax filings.
• You are responsible for your prompts, your use of outputs, and ensuring you have rights to all input content. Do not use Count to generate unlawful content, deceptive impersonations or deepfakes, hate speech, malware, or attempts to bypass safety protections.
• We may refuse or filter outputs, remove prohibited content and suspend accounts for repeated infringement or serious violations. Rights holders may send takedown complaints to jackdastates@proton.me.

4. Your content

• You keep ownership of the documents and photos you upload. You give us permission to store and process them only to provide the service to you.
• Only upload documents you have the right to share. Do not upload other people's information without their permission.
• You retain your rights in inputs and may use generated outputs subject to applicable law; AI outputs may not be unique or eligible for copyright. DCM retains ownership of its software, documentation and branding. Membership grants a limited personal, non-transferable licence to use the service, not ownership of it.

5. Contacts and messaging

• Be respectful. No harassment, spam, fraud, illegal content or sharing someone else's private information.
• We may remove content or suspend accounts that break these rules.
• Do not infringe intellectual property, interfere with security, probe systems, scrape private information or introduce malware. We may suspend or terminate for material breach, non-payment, fraud/security risks or repeated serious violations.

6. Your account

Keep your sign-in details secure and account information accurate. You must be of legal age or authorized to bind your organization. Cancellation ends paid access immediately, while records remain stored until deletion. Customers may cancel billing and permanently delete their account from Account & referrals; the protected owner account requires a support-assisted closure.

7. Limitation of liability

The service is provided "as is", with no guarantee of uninterrupted or error-free performance. To the extent allowed by law, we are not liable for indirect losses, tax penalties or decisions made using the service, and our total liability is limited to the fees you paid in the last 12 months. Nothing excludes rights or liability that applicable law does not allow us to exclude.

8. Changes

We may update these terms. We'll notify members of significant changes; continuing to use DCM means you accept them.

9. Contact

Questions? Email jackdastates@proton.me.